Computer, Notebook, Laptop, Plasma Television, Toshiba, LCD Projector, Storage, RAID, Calgary, Alberta: PowerByte Solutions

PRODUCTS - Warrantee Extensions

Manufacturers		Description
	Toshiba Extended Protection Plan (TEPP)		What does the program cover: The Toshiba Extended Protection Plan (TEPP) extends your warranty period up to a full three years, including all parts and labour costs (batteries, accessories and software excluded), on new Toshiba notebook computers. This program also provides international warranty protection (when travelling outside of Canada) and continued toll-free technical support from Toshiba's leading technical support group at no additional cost. How do I purchase this program: Purchase your TEPP from PowerByte Sales Department for the latest pricing when purchasing your new computer. Toshiba will validate your extended warranty application and send your service contract directly to you. How To Obtain Service Through The Toshiba Extended Protection Plan: Note your Computer model, serial number and the problem. Have your computer available for remote diagnosis. Then call the Toshiba InTouch Centre at 1-800-663-0378. For more information: Call the PowerByte Sales Department, call the Toshiba Warranty Department at 888-893-7777, or see the Toshiba website.

	NEC InstaCare ®		What does the program cover: The InstaCare program provides warranty service on NEC LT/VT/MT/DT projectors. You can have advance replacement on the next business day or repair & return if your projector is not functioning properly. Repair & Return will be completed in three-business day from the day of receipt of the projector. How do I purchase this program: The InstaCare program is free for 1 or 2 years (projector dependent) when you purchase a projector. An extended warrantee of 1 year can be purchased from the PowerByte Sales Department . How To Obtain Service: Note your projector model, serial number and the problem. Have a credit card ready to secure the projector. Call the Service Centre at 1-800-836-0655. A certified technician will troubleshoot with you over the phone. If you are in need of Service, you'll receive a Service Request (SR) number for the Repair & Return program or a Material Return Authorization (MRA) number of the Cross-Ship program. For more information: Call the PowerByte Sales Department or see the NEC website . NEC InstaCare Xpress SM - same day projector replacement at an additional cost. NEC TravelCare SM - International warranty service (travelling outside of Canada or the US) at an additional cost.

	W3 Solutions: Protect-IT		Who is W3 Solutions: Founded in Vancouver in 1968, W3 Solutions is the leading provider of post-sales customer management. The W3 Solutions management team has over 100 years of experience. What does the program cover: The Protect-IT program is comprehensive, worldwide coverage on products. You can choose from on-site, express, or Next Business Day plans, as well as Accidental Damage Coverage plans specifically for notebooks. Capitalize TCO, future service costs are eliminated, and there are no deductibles. The plans are transferable, renewable and guaranteed. How do I purchase this program: Contact PowerByte Sales Department to find out what plans are available, what products are eligible and the cost of the plan. How To Obtain Service: Plan activated is completely taken care of by PowerByte Solutions. When problems occur, call the toll free support line at 1-877-999-1915. For more information: Call the PowerByte Sales Department or see the W3 Solutions website .